Privacy Policy for Pensiv

1. Information We Collect

a. Personal Information

We may collect the following personal information when you create an account or interact with our app:

• Name
• Email address
• Payment information (processed securely through Stripe; see their Privacy Policy for details).

b. Journal Entries and User Content

The content you input into the app, including journal entries, is stored securely and is not shared with third parties unless explicitly authorized by you.

c. Usage Data

To improve our services, we collect non-personal data such as:

• Device type
• Operating system
• App usage patterns (e.g., feature engagement)

d. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance user experience and analyze app performance.

2. How We Use Your Information

We use your information to:

• Provide and improve the app's features and functionality.
• Customize your user experience.
• Process payments securely through Stripe (see their Privacy Policy).
• Communicate updates, features, and other relevant information.
• Ensure data security and troubleshoot issues.

3. Data Sharing and Disclosure

We value your privacy and commit to not sharing your personal or journal content data with third parties, except:

• When required by law or legal process.
• With your explicit consent.
• To trusted service providers who assist in app functionality (e.g., cloud storage, payment processing through Stripe), bound by confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption for stored journal entries and personal data.
• Regular security audits and updates.
• Access controls to limit unauthorized access.

However, no system is entirely secure, and we encourage you to use strong passwords and report any suspicious activity.

5. Your Rights

You have the right to:

• Access and review the data we store about you.
• Request data deletion.
• Update your account information.

To exercise these rights, contact us at andy@pensiv.me.

6. Third-Party Links and Services

The app may contain links to third-party services or websites. We are not responsible for the privacy practices or content of these external entities. For payment processing, we use Stripe. Please review their Privacy Policy to understand how they handle your data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or app notifications. The "Effective Date" at the top of this policy reflects the latest update.

8. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:

Email: andy@pensiv.me
Address: #02-18, 79 Anchorvale Crescent, 544624 Singapore